October 5, 2022
Dear Licensee:
DC Health is happy to announce that the renewal portal for the Board of Professional Counseling
is now LIVE!
DC Health is no longer utilizing paper renewal applications. Renewals must be completed online. Our new licensure portal has enhanced features such as the ability to upload your continuing education documents and to receive a digital copy of your license within minutes of completing your renewal if there are no issues. Licensees are also encouraged to have all supplemental documents (e.g., responses to screening questions, proof of continuing education (CE), etc.) scanned and ready for upload before starting the renewal process to avoid any delays.
You may begin the renewal process by using the below DC Health Renewal Licensing Portal Page link.
· https://dohlicenseinfo.secure.force.com/dchealthrenewals
If this is your first renewal, you will need to create a new username and password.
If you are experiencing issues with your renewal that is not identified below, please submit a “case” to our Customer Support site: https://dohlicenseinfo.secure.force.com/support/ . We are asking users to be patient as we respond to all inquiries and cases on a first come, first-serve basis.
RENEWAL FEES
· How much does it cost to renew?
o $145 for Licensed Professional Counselors
o $145 for Licensed Graduate Professional Counselors
o $75 for Certified Addiction Counselors I and II
o $85 late fee after December 31, 2022 (This fee is in addition to the renewal fee)
· Do I need a Criminal Background Check?
All licensees are required to pay a mandatory fee of $50 for the CBC which is a name-based search. Licensees are not required to get fingerprinted again at this time.
· What are my CEU requirements?
CEUs must be taken between January 1, 2021, and December 31, 2022.
o Licensed Graduate Professional Counselors: LGPCs are not required to complete CE for this renewal.
o Licensed Professional Counselors: Forty (40) CEs which shall include six (6) CEs in ethics, four (4) CEs in trauma counseling, two (2) CEs in LGBTQ, and two (2) hours of continuing education on SARS‐CoV‐2 vaccines.
o Certified Addiction Counselors I & II: Forty (40) CEs which shall include six (6) CEs in ethics, four (4) CEs in trauma counseling, two (2) CEs in LGBTQ and two (2) hours of continuing education on SARS‐CoV‐2 vaccines.
On July 22, 2021, emergency rules were adopted requiring in addition to any other CEUs requirements, you must complete on or before September 30, 2021, two (2) hours of continuing education on SARS- CoV-2 vaccines, including, but not limited to, SARS-CoV-2 vaccine safety, best practices for patients about SARS-CoV-2 vaccines, and SARS-CoV-2 vaccine efficacy and effectiveness.
The new CE requirement may be counted as hours required for public health priorities training hours or optional training hours where applicable.
ALL First-Time Renewal Applicants: If you are renewing for the first time, CEUs are not required.
· How come I am not able to upload my CEUs documents?
Several users have stated they are unable to upload proof of having completed their CEUs. Our IT department has identified certain issues with document uploads on browsers OTHER than Google Chrome or Firefox. If you are not using the most up-to-date versions of Google Chrome or Firefox, first try uploading your CEUs document using these web browsers {Google Chrome/Firefox}. To submit your uploaded CEUs, you must WRITE something in the continuing education DESCRIPTION BOX. For
For example, you may write, “I have uploaded all my CEUs, or CEUs are attached”.
Finally, if you still have upload issues, you can submit your renewal application by selecting the "I will have completed my CEUs by December 31, 2022" option in the CE category of the renewal application. By selecting this, you can skip the document uploads and proceed with the rest of your application so you may renew your license on time.
· Will I be audited?
After the renewal you may be audited and required to submit continuing education documents to the Board. CEUs must be taken between January 1,2021 and December 31, 2022. The required continuing education units are listed above.
· How can I get confirmation of my renewal?
All licensees who submit a renewal application will receive a confirmation email that states your license has been approved, and include a digital copy of your new license, or your renewal application has been sent to staff for further review. (Note: Licensees who place their license in Paid Inactive Status will not receive a digital license.) DC Health is not currently issuing hard copies of the renewed license.
For licensees who've not received a confirmation email, you should log back into the system and check to ensure you entered the correct email address as any typos will result in the confirmation email not being sent to you correctly. Licensees should also check their spam filters to ensure the confirmation email did not accidentally go to their spam junk or trash folders.
If you've checked all of the above, but still have not received either a confirmation email or a copy of your license, you should submit a "case" to our Customer Support site: https://dohlicenseinfo.secure.force.com/support/. Our IT department will review any and all reported errors, and we will update our licensees as more information becomes available.
· Why isn’t my credit card being accepted?
The renewal system will only accept Visa or MasterCard credit cards for payment. Please ensure you entered the correct information for your payment. Once the payment has been received, a receipt will be sent to your email of record.
If you are using a Visa or MasterCard, but are still having issues, you should submit a "case" to our Customer Support site: https://dohlicenseinfo.secure.force.com/support/. Our IT department is reviewing all reported errors, and we will update our licensees as more information becomes available.
On August 27, 2021, regulations were issued requiring the following individuals receive the first dose of a COVID-19 mRNA vaccine (i.e., Moderna or Pfizer) or a single dose of the Johnson & Johnson vaccine no later than September 30, 2021:
- Health professionals who are licensed, registered, or certified by the Department of Health, and
- Unlicensed personnel in a Healthcare setting.
Failure to meet this requirement can result in disciplinary action including suspension and revocation of
a health professional’s license.
For unlicensed personnel, no Healthcare facility, after October 1, 2021, regardless of the date of hire, shall employ, contract, or grant privileges to a person who is not fully vaccinated.
- For religious exemptions, individuals will need to upload a letter, stating that their vaccination against COVID-19 would violate a sincerely held religious belief and the vaccination would in fact violate a sincerely held religious belief of the person.
- For medical exemption requests, individuals will need to provide the name and license number of the healthcare provider who issued the medical exemption, and then upload a written letter from that licensed healthcare provider stating that being vaccinated against COVID-19 is medically inadvisable due to the person’s medical condition and it is in fact medically inadvisable for the person to receive a COVID-19 vaccine.
- For the World Health Organization (W.H.O.) exemption, individuals will need to upload proof of vaccination of a W.H.O.-approved vaccine and provide dates of vaccination.
- All exemptions must be reviewed and approved by DC Health.
Please use the following link to report your vaccination status or request an exemption:
https://doh.force.com/ver/s/vaccinereporting
- The deadline for renewal is December 31, 2022.
- CAREFULLY read all renewal screening questions.
- Do not answer “yes” to the paid-inactive question unless you intend to be inactive.
- If you respond “yes” to a screening question(s) you MUST provide complete documentation before your license will be renewed.
- Failure to meet the vaccination requirement can result in disciplinary action including suspension and revocation of your license.
Please refer to the Board’s webpage link for additional information: Board of Professional Counseling. DC Health greatly appreciates your patience during this time and looks forward to your feedback.
Sincerely,
DC Board of Professional Counseling
