Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.
User profile for user: tiera258
tiera258 Author
User level: Level1 14 points
Does anybody know why I can’t login to Snapchat on my iPhone X but I can login to it in all of my other devices even friends devices. It keeps coming up with an error and support code c14a. I’m really struggling I need help.
[Re-Titled by Moderator]
iPhone X
Posted on Jul 9, 2022 9:20 AM
Question marked as Best reply
User profile for user: bbqpizzalover
bbqpizzalover
User level: Level1 8 points
Posted on Aug 8, 2022 2:32 PM
This actually happened to me and I finally figured it out today. I tried to login on Snapchat on my friends phone and it worked and while I was on her phone I noticed that in the control center she didn’t have the same VPN symbol my phone had(it was a new phone so the vpn came turned on). So I searched how to turn off the vpn and once you turn it off try to login to Snapchat. I have this works🙃.
View in context
Similar questions
- can't log in with my iPhone on snapI can no longer access snapchat on my iphone, but I can log in on snapchat on other phones, does anyone have a solution for this 1313
- Why i cant login Snapchat on my phone Why i can’t login Snapchat on my iPhone 621
- How can I fix my iPhone Snapchat login issues I can’t access to my Snapchat on my iPhone 761
44 replies
Loading page content
Page content loaded
Question marked as Best reply
User profile for user: bbqpizzalover
bbqpizzalover
User level: Level1 8 points
Aug 8, 2022 2:32 PM in response to tiera258
This actually happened to me and I finally figured it out today. I tried to login on Snapchat on my friends phone and it worked and while I was on her phone I noticed that in the control center she didn’t have the same VPN symbol my phone had(it was a new phone so the vpn came turned on). So I searched how to turn off the vpn and once you turn it off try to login to Snapchat. I have this works🙃.
Link
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 205,196 points
Jul 12, 2022 7:59 AM in response to Dbailey_06
If you have any other apps that have access to your Snapchat account delete them. They are not permitted under Snapchat’s terms of use.
Also, if you are using VPN, remove the VPN app and VPN profile. Snapchat will not let you access it through VPN.
Link
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 205,196 points
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 205,196 points
Jul 12, 2022 8:31 AM in response to Nufanyul
If you have any other apps that have access to your Snapchat account delete them. They are not permitted under Snapchat’s terms of use.
Also, if you are using VPN, remove the VPN app and VPN profile. Snapchat will not let you access it through VPN.
Link
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 205,196 points
Aug 8, 2022 2:38 PM in response to bbqpizzalover
VPN is never a default on an iPhone; it must be enabled by the user. And yes, Snapchat does not permit use of VPN when accessing their service, because they need to know your physical location to comply with local laws, and VPN hides your actual location.
Link
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 205,196 points
Aug 9, 2022 1:56 PM in response to bbqpizzalover
VPN can’t just be “turned on”, an iPhone does not have VPN built in. it requires installing a VPN app and configuring it, so Verizon must have done this as a “favor” when they set up your phone. I would be concerned about what else they installed as a “favor” - spyware? Ad tracking?. If it were my phone I would restore it to factory settings and set it up as a new phone, or take it back to Verizon and exchange it for one in a sealed box.
Link
User profile for user: syd_baumg
syd_baumg
User level: Level1 8 points
Aug 24, 2022 9:55 PM in response to tiera258
This was happening to my iphone 12 but i was able to log into snap through my ipad 12. i tried deleting and re-downloading the app from my phone and restarting my phone, and none of that worked. i soon realized i had VPN turned on and when i turned that off i was able to get into my snapchat fine.
Link
User profile for user: turbosquirrel54
turbosquirrel54
User level: Level3 771 points
Jul 9, 2022 9:29 AM in response to tiera258
Hi tiera258,
have you tried to delete the app, re download it and then login?
Link
User profile for user: river121
river121
User level: Level1 8 points
Jul 12, 2022 8:29 AM in response to Dbailey_06
Did any of you guys manage to get back on mine is doing the same thing
Link
User profile for user: tiera258
tiera258 Author
User level: Level1 14 points
Jul 9, 2022 9:37 AM in response to turbosquirrel54
Yes I’ve tried that and restarting my phone
Link
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 205,196 points
Jul 9, 2022 9:39 AM in response to tiera258
It’s possible Snapchat has banned your iPhone. Did you use the phone with a different Snapchat account that was subsequently banned?
Link
User profile for user: tiera258
tiera258 Author
User level: Level1 14 points
Jul 9, 2022 9:40 AM in response to Lawrence Finch
No I haven’t I’ve only ever used one account on this phone
Link
User profile for user: Dbailey_06
Dbailey_06
User level: Level1 8 points
Jul 12, 2022 7:51 AM in response to tiera258
i have the same problem with my iPhone XR when I press login on my Snapchat it logs in for like a second and glitch out again I’ve tried deleting it and reinstalling it but it didn’t change anything
Link
User profile for user: Nufanyul
Nufanyul
User level: Level1 8 points
Jul 12, 2022 8:29 AM in response to Dbailey_06
Same I’m having the same issue with my IPhone 12. Idk what’s going on.
Link
User profile for user: User9856
User9856
User level: Level1 8 points
Jul 12, 2022 8:30 AM in response to tiera258
Did you end up solving this? It’s happening to me aswell. Super annoying.
Link
Can't login to snapchat on iPhone - support code c14a
